Privacy Policy
• "Dream Eye Center" (hereinafter referred to as "the Clinic") values the personal information of its customers and complies with the "Act on Promotion of Information and Communications Network Utilization and Information Protection."
• Through this Privacy Policy, the Clinic informs customers about how their personal information is used and what measures are taken to protect it.
• If there are any revisions to the Privacy Policy, the Clinic will notify customers via website announcements (or individual notifications). This policy is effective from January 1, 2025.
1. Items of Personal Information Collected
Our institution collects the following personal information for purposes such as membership registration, consultation, and service application:
• Collected Items: Name, login ID, password, mobile phone number, email, service usage records, access logs, cookies, access IP information
• Methods of Collection: Homepage (membership registration), various form submissions
2. Purpose of Collecting and Using Personal Information
Our institution utilizes the collected personal information for the following purposes. All information provided by customers will only be used for the stated purposes, and if there is any change in the purpose of use, prior consent will be obtained.
• Performance of service-related contracts and provision of services
• Membership management: Identity verification for membership-based services, personal identification, prevention of fraudulent use by delinquent members and unauthorized use, confirmation of membership intent, handling complaints and customer inquiries, and delivering notifications
• Marketing and advertising: Development and specialization of new services, delivery of promotional information such as event notifications, analysis of access frequency, and statistical analysis of members' service usage.
3. Retention and Use Period of Personal Information
Our institution promptly destroys customers' personal information once the purpose of collection or the purpose for which it was provided has been achieved.
• When a member withdraws from membership or is expelled. However, even if the purpose of collection or provision has been achieved, personal information may be retained if necessary under commercial law or other relevant laws and regulations.
• Records on the collection, processing, and use of credit information: 3 years (pursuant to the Act on the Use and Protection of Credit Information)
• Records related to identity verification: 6 months (pursuant to the Act on Promotion of Information and Communications Network Utilization and Information Protection)
• Records on website visits: 3 months (pursuant to the Protection of Communications Secrets Act)
• Records on consumer complaints or dispute resolution: 3 years (pursuant to the Act on Consumer Protection in Electronic Commerce)
4. Retention and Use Period of Personal Information
As a general principle, personal information is promptly destroyed once the purpose of its collection and use has been fulfilled. However, certain information may be retained for a specified period for the reasons outlined below.
• Destruction Procedure
• Information provided by members for registration and other purposes is transferred to a separate database (or stored in a separate physical file in the case of paper documents) after the intended purpose has been achieved. It is then stored for a certain period in accordance with internal policies and applicable legal requirements (refer to the retention and use period) before being permanently deleted.
• Personal information transferred to a separate database will not be used for any purpose other than legal compliance unless required by law.
• Destruction Method
• Personal information stored in electronic files is permanently deleted using technical methods that prevent data recovery.
• Personal information printed on paper is either shredded or incinerated to ensure complete destruction.
5. Provision and Delegation of Collected Personal Information
To provide higher-quality services to members, our institution shares customers' personal information as follows:
• Recipient: Dream Eye Center
• Personal Information Provided:
Name, date of birth, login ID, password, mobile phone number, email, legal guardian information, service usage records, access logs, and IP address information
• Purpose of Use of Provided Information:
Verification of identity for membership-based services, personal identification, prevention of fraudulent use by delinquent members and unauthorized access, age verification, confirmation of legal guardian consent for the collection of personal information of children under 14, handling of complaints and customer inquiries, delivery of notices, distribution of promotional information such as event notifications, analysis of access frequency, and statistical analysis of members' service usage
• Retention and Usage Period of Provided Information:
The information will remain accessible until it is deleted from the database. However, exceptions apply in the following cases:
• When users have given prior consent
• When required by law or requested by investigative agencies following the legal procedures and methods prescribed by relevant regulations
6. Delegation of Personal Information Processing
• Entrusted Companies: TOBECON Co., Ltd. / BXM Co., Ltd.
• Entrusted Tasks: Issuance of online re-certification documents, customer verification and application processing for document issuance, access to patient service request records, management of service usage history, and notification messages via KakaoTalk
• Entrusted Personal Information Items: Patient information, medical history, re-certification documents
• Retention Period of Personal Information: Until the termination of the delegation contract
7. Rights of Users and Legal Guardians and Methods of Exercise
• Users may view or modify their registered personal information at any time and may also request membership cancellation. To view or modify personal information, users can access the "Personal Information Change" (or "Edit Member Information") section. To cancel membership (withdraw consent), users can click "Withdraw Membership" and, after completing the identity verification process, directly access, modify, or delete their information. Alternatively, users may contact the personal information management officer via written request, phone, or email, and appropriate action will be taken without delay.
• If a user requests correction of an error in their personal information, the relevant information will not be used or provided until the correction is completed. Additionally, if incorrect personal information has already been provided to a third party, the correction will be promptly communicated to the third party to ensure that the necessary adjustments are made.
8. Installation, Operation, and Rejection of Automatic Data Collection Devices
• Our institution operates cookies, which store and retrieve user information from time to time.
• A cookie is a small text file sent to your browser by the server operating Dream Eye Center website. It is stored on your computer's hard drive. Our institution uses cookies for the following purposes:
① Purpose of Using Cookies
• Cookies are used to analyze the access frequency and visit duration of both members and non-members, identify users’ preferences and interests, track their browsing behavior, assess participation in various events, and measure visit counts. This data enables targeted marketing and the provision of personalized services.
• Users have the option to allow or refuse the installation of cookies. By adjusting browser settings, users can accept all cookies, receive notifications before a cookie is stored, or refuse all cookies.
② How to Refuse Cookie Settings
• For example, users can adjust their web browser settings to allow all cookies, prompt a confirmation whenever a cookie is saved, or refuse the storage of all cookies.
• However, if users refuse cookie installation, some services may be difficult to provide.
9. Withdrawal of Consent (Membership Cancellation)
• Users may withdraw their consent for the collection, use, and provision of personal information at any time after agreeing during membership registration.
• If users contact the Personal Information Protection Officer via email, necessary measures, such as the immediate destruction of their personal information, will be taken without delay.
10. Personal Information Protection for Children Under the Age of 14
If personal information is collected from a child under the age of 14 (hereinafter referred to as "child") or if such information is provided to a third party, the institution will obtain consent from the child’s legal guardian. To facilitate this, the institution may request minimal information necessary, such as the legal guardian’s name, to verify consent.
The legal guardian has the right to request access to or correction of any errors in the child’s personal information. Additionally, they may withdraw their consent for the collection or provision of the child’s personal information to third parties. Requests for access, correction of errors, or withdrawal of consent can be processed through the Personal Information Modification section.
11. Personal Information Infringement Complaint Service
Our institution designates the following department and Personal Information Protection Officer to protect customers’ personal information and handle complaints related to personal information:
Personal Information Protection Officer
• Name: Kang Jae-deuk
• Phone Number: +82-2-554-8400
• Email: allssee@dreameye.kr
For reporting or consultation regarding personal information breaches, please contact the following organizations:
• Personal Information Infringement Report Center (Phone: 1336) http://www.cyberprivacy.or.kr
• Supreme Prosecutors’ Office Internet Crime Investigation Center (Phone: +82-2-3480-3600) http://icic.sppo.go.kr
• Korean National Police Agency Cyber Terror Response Center (Phone: +82-2-392-0330) http://www.ctrc.go.kr
12. Supplementary Provisions
• If there are any additions, deletions, or modifications to the policy due to changes in laws, policies, or security technologies, our institution will notify users of the reasons for the changes and their details on our website at least seven (7) days prior to the effective date of the revised Privacy Policy.
• If a website member repeatedly engages in the same violations twice or more after membership restrictions or suspensions, or if the cause of the violation is not rectified within 30 days, the website reserves the right to terminate the user's membership.
• Effective Date of Privacy Policy: January 1, 2013
• Last Revised Date of Privacy Policy: January 1, 2025

Terms of Use for Dream Eye Center
Article 1 (Purpose)
These Terms of Use are established to define the rights, obligations, and responsibilities between Dream Eye Center (hereinafter referred to as "the Clinic") and users when accessing or utilizing the internet-related services (hereinafter collectively referred to as "Services") provided through the Dream Eye Center Website (hereinafter referred to as "the Website"), whether as a registered member or as a non-member.
Article 2 (Definitions)
1. "Website" refers to the virtual business platform established by the Clinic using computer and information communication systems to provide goods or services to users. Additionally, the term may also refer to the entity operating the Website.
2. "User" refers to any individual who accesses the Website and receives services provided by the Website in accordance with these Terms.
3. "Member" refers to a user who has provided personal information and completed the registration process on the Website. Members receive continuous access to information and services provided by the Website.
4. "Non-Member" refers to a user who utilizes the services provided by the Website without registering as a Member.
5. "ID" refers to the login name that a member uses to access the Website's services. It is a combination of Korean characters, English letters, and numbers.
6. "Password" refers to a string of characters set by the member to ensure confidentiality, verify the member's identity, and protect the security of information provided through the services. The password must be a combination of lowercase letters, uppercase letters, and numbers, as approved by the Clinic.
7. "Personal Information" refers to any information that can be used to identify a specific individual, including but not limited to name, contact details, and resident registration number.
Article 3 (Specification and Amendment of Terms and Conditions)
1. The website displays these Terms and Conditions, along with the company name, business location, representative’s name, business registration number, and contact information (telephone, fax, email address, etc.) on the service page so that users can easily access them. The Terms and Conditions are also posted via a link for members to view.
2. The institution may revise these Terms and Conditions if unavoidable circumstances arise, provided that such revisions do not violate relevant laws.
3. When the website revises the Terms and Conditions, it specifies the effective date and reason for the revision, and provides notice along with the current terms on the website from a date prior to the effective date until the day before the effective date.
4. Any matters not specified in these Terms and Conditions, as well as interpretations thereof, follow the relevant laws or established practices.
Article 4 (Provision and Modification of Services)
1. The website performs the following tasks:
1. Providing information related to services
2. Other tasks as determined by the website
2. The website may provide members with various types of information deemed necessary during their use of the services via email, postal mail, or other means. Members who do not wish to receive such information may opt out through the registration application menu or the member information update menu.
3. Matters not specified in these terms and the interpretation of these terms shall be governed by relevant laws and regulations established by the government.
The website does not monitor the content of members’ emails, SMS, or similar communications and is not responsible in the following cases:
1. The website does not edit or monitor the content of members' emails or SMS messages.
2. Each member is solely responsible for the content of their communications.
3. Members shall not send obscene, offensive, junk mail, spam mail, or any content that may harm others or violate public order and morals without proper authorization.
4. In accordance with Article 53 of the Telecommunications Business Act and Article 16 of its Enforcement Decree (regarding harmful communications), any legal responsibility arising from the transmission of obscene or offensive content lies with the member, and the institution bears no responsibility.
5. The ID and email accounts of members who cause harm to others or violate public morals through the use of this service are not protected.
Article 5 (Suspension of Services)
1. The website may temporarily suspend the provision of services in the event of maintenance, inspection, replacement, malfunction of computers or other information and communication equipment, or interruption of communication. Additionally, services may be suspended for the following reasons:
1. When the user fails to fulfill their obligations
2. When the user interferes with the stable operation of the service
3. When the user distributes computer viruses or similar programs that cause malfunctions of information and communication equipment or destruction of data
4. When the user posts, uploads, sends via email, or transmits in any other way content that infringes on the intellectual property rights of others
5. When there is a corrective request from the Information and Communication Ethics Committee, or a ruling by the National Election Commission related to illegal election activities
6. When the user uses another person’s ID or password
7. When the user replicates, distributes, or commercially uses information obtained through the website without prior approval from the company
8. When the user violates relevant telecommunications laws and regulations
9. When the user collects or stores personal information of other users
10. When the user infringes on the rights of a third party or defames others
2. The website shall not be liable for any damages incurred by users or third parties due to temporary suspension of service for the above reasons, except in cases of willful misconduct or gross negligence on the part of the institution.
Article 6 (Membership Registration)
1. A user applies for membership by filling out the registration form provided by the website and expressing consent to these Terms and Conditions.
2. The website registers the user as a member unless the applicant falls under any of the following cases:
1. The applicant has previously lost membership in accordance with Article 7, Paragraph 3 of these Terms and Conditions.
2. The registration contains false information, omissions, or errors.
3. Registering the applicant as a member is deemed to cause significant technical difficulties for the website.
3. The membership contract becomes effective when the website’s approval is delivered to the applicant.
4. If a member’s personal information changes, the member must log in to the website and update the information through the profile update section.
Article 7 (Membership Withdrawal and Disqualification)
1. A member may request to withdraw from the website at any time, and the institution processes the withdrawal immediately. The request must be made online, and the member must complete an identity verification process for personal information protection. After withdrawal, all information except the user ID is deleted. However, in the case of patients, medical-related information remains stored and is not deleted.
2. If a member falls under any of the following circumstances, the website may restrict or suspend their membership:
1. Providing false information during the registration process
2. Disrupting others' use of the website or misappropriating their information, thereby threatening public order
3. Engaging in activities through the website that are prohibited by law or these terms, or that violate public order and morals (social standards based on ethical and legal principles)
4. Sharing information obtained through the service with third parties without the institution’s consent, other than for personal use
5. Interfering with website operations by altering information provided within the hospital
3. If the same violation is repeated more than twice after membership has been restricted or suspended, or if the issue is not resolved within 30 days, the website may revoke the member’s qualifications.
Article 8 (Notification to Members)
1. When the website provides notifications to a member, it may do so via the email address submitted by the member to the website.
2. In the case of notifications to an unspecified number of members, the website may substitute individual notifications by posting the notice on the website's bulletin board for at least one week.

Article 9 (Protection of Personal Information)
1. The hospital may collect personal information from users as necessary for the smooth operation of its services.
2. When collecting a user's personal information, the hospital must obtain the user's consent, except in the following cases:
1. When required by special provisions of law
2. When necessary for the fulfillment of the service use contract
3. The hospital must take necessary technical measures to ensure the security of personal information and to prevent its loss, theft, leakage, or alteration.
4. Personal information provided shall not be used for purposes other than those originally intended or shared with third parties without the user’s consent. However, exceptions are made in the following cases:
1. When required by special provisions of law
2. For user authentication procedures
3. When necessary for payment settlement or delivery related to the provision of services
4. For the smooth operation of the hospital website and for use in statistical analysis
5. When information is provided in a form that does not identify individuals, for statistical, academic, or market research purposes
6. When otherwise deemed necessary by the website and with the user's consent
5. Users may at any time request to view or correct errors in their personal information held by the website. Unless special circumstances exist, the website must promptly take the necessary action. When a user requests correction of an error, the website shall not use the relevant personal information until the correction is completed.
6. To protect personal information, the website limits the number of administrators to the minimum necessary. If a user suffers damage due to loss, theft, leakage, or alteration of personal information and it is clearly due to the fault or cause of the website, the website shall be held responsible.
7. The website or any third party who has received personal information from the website must promptly destroy the personal information once the purpose of its collection or provision has been achieved.
Article 10 (Responsibilities of the Institution)
1. The website does not engage in any acts prohibited by law or contrary to public order and morals, and makes every effort to provide continuous and stable services in accordance with these Terms and Conditions.
2. If the website causes damage to a user through unfair labeling or advertising as defined in Article 3 of the [Act on Fair Labeling and Advertising], it is responsible for compensating the user.
3. The website does not send commercial advertising emails for profit purposes to users who do not wish to receive them. However, it may send emails regarding urgent notices or other matters deemed necessary by the institution.
4. The website is not responsible if the user does not gain the expected benefits from the hospital's services, or for any damages caused by the user's selection or use of service materials.
5. The website is not liable for any service interruptions caused by the user's own fault.
6. The website is not responsible for the content of posts or materials uploaded or transmitted by users.
7. The website does not take responsibility for the storage or transmission of service-related materials and is not liable for any loss of data.


Article 11 (Member’s Responsibility for ID and Password)
1. Members are responsible for the management of their own ID and password.
2. Members must not allow any third party to use their ID and password.
3. If a member becomes aware that their ID or password has been stolen or is being used by a third party, they must immediately notify the website and follow any instructions provided by the website.
Article 12 (User Obligations)
Users must not engage in any of the following acts:
1. Registering false information when applying or making changes.
2. Modifying information posted on the website.
3. Transmitting or posting information (such as computer programs) other than that designated by the website.
4. Infringing on the copyrights or other intellectual property rights of the website or any third party.
5. Damaging the reputation of the website or any third party, or interfering with their operations.
6. Posting or disclosing obscene, violent messages, images, audio, or other content that violates public morals on the website.
7. Registering or distributing computer viruses or infected data that may cause malfunctions in service-related equipment, destroy information, or create confusion.
8. Transmitting information that may disrupt the stable operation of the service or sending unsolicited advertising messages against the recipient’s will.
9. Engaging in any other acts that violate relevant laws and hospital regulations.
Article 13 (Ownership of Copyrights and Restrictions on Use)
1. Copyrights and other intellectual property rights for works created by the website belong to the website.
2. Users may not reproduce, transmit, publish, distribute, broadcast, or use for commercial purposes, or allow third parties to use, any information obtained through the website without prior approval from the website.
Article 14 (Dispute Resolution)
1. The hospital and the user must make every effort to resolve any disputes arising in connection with the service smoothly.
2. The hospital gives priority to handling complaints and feedback submitted by users. If prompt handling is difficult, the hospital provides the reason and the expected timeline to the user without delay.
Article 15 (Jurisdiction and Governing Law)
1. Any legal disputes arising from electronic transactions between the website and the user will be handled by the court having jurisdiction over the location of the institution, in accordance with the Civil Procedure Act.
2. Laws of the Republic of Korea apply to any lawsuits filed between the website and the user.
Addendum
1. These Terms and Conditions take effect from August 5, 2021.
2. The previous terms and conditions, effective since November 1, 2013, are replaced by these Terms and Conditions.