Travismacleod What convinced you to go through the Lasik/Lasek surgery? And what made you to choose Dream Eye Clinic?
I thought about getting LASIK eye surgery for many years, but was concerned about the quality of the technology. I wanted to wait until the technology got better. A co-worker had laser eye surgery at Dream Eye Clinic a few weeks before I went in for a consultation and I decided to check it out based on her recommendation. The Dream staff convinced me that the technology was good and that the surgeons were well-experienced. I was also happy that the staff members were able to speak English.
Tell us about what has changed since you had your Lasik / Lasek surgery. What are the major changes comparing your life before and after the surgery?
I am happy to be able to get up in the morning and not worry about glasses or contacts. I always hated having something on my face, so now I feel free of that burden. I also never liked having to look through a piece of glass all the time, so now I don’t have to. I also feel more confident about my appearance. I particularly like being able to go on a vacation without having to take along contact lens supplies. I also like being able to go swimming without worrying about not being able to see.
Were there any inconveniences during the recovery process? And tell us about how satisfied you are with your newly improved vision.
The biggest inconvenience for me was dry eyes. The dryness has become less of a problem over time, but even a year later I still have to put eye drops in from time to time. I also noticed that my vision was extremely good immediately after the surgery, but over time my vision has degraded a little bit, though not nearly enough to require glasses again.
What were the most valuable and rememberable experiences at Dream Eye Clinic?
I was impressed with how thorough the staff was at Dream Eye Clinic. They tested me very thoroughly before the surgery. Ever since the surgery I have been going for regular check-ups. They definitely don’t abandon you right after the surgery. They were also very good about telling me about the possible risks and complications and about what to expect for the healing process.
Finally, what else do you want to tell us (our medical staffs, doctors, and nurses)? (Anything is OK including some of your wishes that may inform us to improve ourselves.)
The only complaint I have is that sometimes it is difficult to talk to the desk staff. Sometimes when I would call to make an appointment they would hang up on me because they couldn’t understand English. I also tried booking over the internet and never got a response. It seemed that the only way to talk to someone was to go into the office personally. Once I was in the office, there was never a problem with communication. The staff was always friendly and courteous. Even the nurse who assisted with my surgery spoke good English and was very good at making me feel comfortable.